case study
How we built the best personal health record system for AlertCards
What we achieved
+230
Total users for mvp
17x
Operational Bandwidth
99.99%
UptimE
800
hours of dev time
1200
cups of coffee
THE CHALLENGE
When Sean got in touch with BYTEFORGED for the first time, they had hired a team of developers that made an MVP that was unstable and clunky in all sense of the word. The MVP was crashing constantly (<10% uptime) and the product was in an unusable state. We knew we had to jump in and give them a solution that could knock their socks off!
The challenge laid before us, to build the best personal health record system that was HIPPA compliant within a short timespan.
PROJECT GOALS
Concept
Map the customer journey process,
and define pain point and roadblocks commonly faced.
Design
Design an user interface that would simplify the user experience and would ease the on-boarding process for users. Specially for aging users.
Development
Engineer a fully HIPPA compliant solution that can cater to the use case at hand in the small time frame that was presented
THE PROCESS TO SUCCESS
step 1
CONCEPT
We started with the customer journey mapping process, ensuring that we have a complete understanding of the roadblocks AlertCards customers would face. The understanding then laid the basis for the next steps.
1
step 2
DESIGN
2
Our team of designers, developers worked together to create a complete HIPPA compliant solution that could serve all the use cases defined within the time frame presented
step 3
DEPLOY
We worked on deploying while ensuring that there are zero glitches in the system when it runs on multiple servers and to make sure that we can achieve a consistent uptime of 99.99%.
3